A woman is suing Chase bank, claiming that her credit was ruined after the bank mistakenly declared her dead.
Wrenella Pierre, of Oviedo, Fla., is suing Chase Bank, claiming that her credit was ruined after the bank declared her deceased.
Pierre says the bank notified credit agencies last year that she had died and even sent her family a condolence letter saying, "We are sorry to hear about your loss."
"I don't know why the bank made this type of disastrous mistake," her attorney, William Peerce Howard, told the Orlando Sentinel. "There is no possible way to have credit extended when you're deceased."
Pierre and her husband, Curtis, had repeatedly tried to get their mortgage modified when they discovered Chase's grave mistake.
In November, after shocked family members received the condolence letter, Pierre contacted the bank to tell them that she was alive and well.
But a month later, credit-reporting agencies were still reporting she was dead, the suit said.
Nancy Norris, a spokeswoman for JPMorgan Chase, told the Sentinel that the bank would not discuss the case.
"We're investigating how it happened," she said.
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